Archived: Roy Kinnear House

Updated 18 February 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection took place on 12 December 2014 and was unannounced. The inspection was carried out by one inspector. Before the inspection, we considered notifications made to us by the provider and outcomes from previous inspections. We also considered information we held on our database about the service and provider.

During the inspection we spent time with the people who lived there, observed care, spoke with staff and relatives and reviewed records and policies. The people living in the home were not able to verbally communicate in a direct manner. We therefore spent time observing people’s interaction with staff and seeking the views of relatives. We spoke with four care staff, two relatives and looked at all four care records of people who were living in the home.

Updated 18 February 2015

We Inspected Roy Kinnear House on 12 December 2014. This was an unannounced inspection.

Roy Kinnear House provides accommodation, nursing and personal care for up to eight adults who have severe learning and physical disabilities. There is a qualified nurse on duty at all times. At the time of our inspection there were four people using the service. The home had a manager who was in the process of becoming registered. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

During the inspection we met the four people who lived at the home, spoke to four members of staff and spoke to two relatives.

Staff had appropriate skills and training and were familiar with the needs, likes and dislikes of people using the service. Care and support were provided in a professional, supportive and compassionate way.

The manager was able to demonstrate that the provider had sufficient systems, records and policies in place to ensure the service was safe and well-led. Care records showed us that people had their care and support needs met in an individual and personalised manner and that their health and social care was managed effectively.

The environment was clean and safe and that there were plans for further refurbishment. People had timetables of activities which were personalised and specialist health care needs were met by trained staff.

Feedback from relatives we spoke with was positive. There was the view that the service had improved over the year, particularly with regard to improving staff training and the respect staff showed to people.