12 March 2013
During a routine inspection
Staff told us they enjoyed working in the home. They received ongoing training and were confident about their roles.
We found that people's needs were assessed and that their care plans were available and were reviewed on a regular basis. All residents had a person centred support plan with plenty of pictures about the person, their family and the activities they liked doing. People's health was monitored and they received medical check-ups and reviews. The manager monitored the quality of the service and involved people and their families in the development of the service.