16 February 2012
During a routine inspection
We were told that, in accordance with their identified wishes and individual support plans, people are encouraged and enabled, as far as practicable, to make choices about their daily lives.
Positive comments from relatives of people living in the home indicated a high level of satisfaction with the care and support provided:
'We are more than satisfied with Jean Marshall House. My daughter has been there for 5 years and has come such a long way in that time. She is happy and fulfilled. She receives emotional support and has definitely gained skills, which in turn have given her more confidence and independence'.