Lawrie Park Lodge is a residential care home for a maximum of 19 people living with mental health needs. At the time of the inspection there were 19 people living at the service receiving care and support from staff.At the last inspection on 29 October 2014, the service was rated Good. At this inspection, we found the service remained Good.
The service has a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
People were kept safe from harm and abuse. Staff continued to maintain a safe environment for people to live. Staff continued to gain knowledge through training in safeguarding adults. Safeguarding processes were embedded in the service and staff took action to protect people from harm and abuse.
People continued to have the risks to their health and wellbeing identified. Risk management plans continued to provide guidance for staff to manage and reduce the risks identified.
Sufficient numbers of staff was maintained to ensure people were cared for safely. There were enough staff deployed on each shift that met people’s individual needs.
Staff continued to manage people’s medicines safely. The registered provider’s medicine management processes were embedded within the service. Staff continued to provide safe administration, storage and disposal of medicines.
The registered manager continued to support staff. Systems for regular appraisal, training, and supervision for staff were embedded within the service. Staff discussed their professional development and training needs during meetings with their line manager.
Staff continued to ensure care for people was within the requirements of the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards. People continued to give staff permission and their consent to care and treatment. People remained able to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.
Staff continued to meet people’s nutritional needs. Meals were provided that met people’s preferences and needs. Sufficient food and drink continued to be available for people when they chose. People continued to have access to health care services when required. Staff understood people’s health and care needs and what could affect them. There were systems in place for people to have regular health care reviews to ensure they remained well.
People and staff continued engaging in positive relationships with each other. Staff were caring and respectful with people. People continued to be involved in making care decisions, which were recorded and used in care plans. Staff maintained dignity and privacy for people. People continued to attend social activities of their choice. Social activities people took part in met their individual needs. People maintained relationships that mattered to them.
Staff continued to complete assessments that identified people’s needs. Care plans were developed from the assessments. These detailed people's needs and the support required from staff to meet those them.
The registered provider had an embedded complaint process. Staff understood this process and supported people or their relatives to make a complaint if they had concerns. The registered manager continued to manage the service. There was effective leadership from the registered provider and staff told us that the managers at the service respected them.
The registered manager continued to inform the Care Quality Commission as required. There was an embedded system in place to monitor and routinely review the quality of care. People continued to live in a service that was well led.