20 November 2013
During a routine inspection
We saw that people who used the service had consented to their care, treatment and support or had been supported to do so by significant others.
We found that people's care and welfare needs were being met. People who used the service told us they were happy with the service at the unit.
We looked to see if the service was clean and working within current guidelines in relation to infection control. We found the service had systems in place to ensure that good hygiene standards were maintained.
We found that the service was following the correct recruitment procedures when employing new staff.
The service had a complaints procedure for people who used the service or their representatives to use if they felt the need to complain about the service.