The Belmont

The Belmont is a residential care home providing personal care for up to 74 people. The service provides support to older people some of whom are living with dementia. At the time of our inspection there were 35 people using the service.

People’s experience of using this service and what we found

People told us they felt safe living at The Belmont and were confident any concerns they raised would be listened to. Staff had received training in safeguarding and knew how to identify and report abuse.

Staff were supported by the registered manager and deputy. They received training and supervision to help them carry out their roles effectively. Menus were planned in accordance with people’s preferences and there were opportunities for people to give feedback and discuss menus with the chef.

People and their relatives were all positive about the standard of care provided by The Belmont. One person told us, “It’s fantastic, it’s one of the best things I’ve ever done, I can’t speak highly enough of it”. People were cared for by a dedicated team who were motivated to provide the best they could for people living at the home.

Care records were detailed, and person centred. People were able to engage in a wide range of activities, events and outings which helped to promote their well-being. Activity plans were tailored around people’s preferences, suggestions and requests. Regular meetings enabled people to contribute to activities plans. The service had developed links in the community which enabled people to continue their interests and be involved in new ones. Staff were committed to enriching people’s lives and supported them to achieve their wishes and aspirations.

People who were reaching the end of their life were cared for with love and compassion, and support was extended to their families and loved ones. People and their relatives told us staff were open and transparent.

People, relatives, and staff told us the management team were supportive. There was a robust system in place to monitor the safety and quality of care and support provided. The home had developed and continued to develop strong community links.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 15 November 2021, and this is the first inspection.

Why we inspected

This was the first comprehensive inspection of The Belmont since registration.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.