Stanley Lodge Residential Home

Updated 4 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 23 February 2021 and was announced.

Updated 4 March 2021

About the service

Stanley Lodge Residential Home is a care home which is registered to provide personal care for up to 23 people. At the time of the inspection the home was providing care and support to 15 people. The home is a detached property which has been adapted. It has a stair lift for access to the first floor and several communal living areas and bathrooms.

People’s experience of using this service and what we found

People told us they received care to meet their needs. Improvements had been made to ensure person-centred care was always delivered. People confirmed they were able to make choices about their care and support. Although improvements had been made we noted person-centred care was not fully embedded within staff practice. We have made a recommendation about this.

we spoke with agreed the service was well-led. The registered manager had worked hard to make the required improvements identified at the last inspection. Auditing systems had been reviewed and embedded to ensure the service was safe and of a high quality. The registered manager had reviewed paperwork to ensure documentation was up to date, accurate and reflective of people’s needs. Although improvements had been made, we noted this was not consistently embedded. We have made a recommendation about this.

The registered manager had reviewed activities at the home and had developed community networks to combat isolation. People were positive about their experiences of living at Stanley Lodge Residential Home.

People told us they felt safe living at the home. Improvements had been made to ensure promote safety. Recommendations made at the last inspection had been acted upon. This included reviewing systems for managing medicines and addressing risk.

People told us care provided was effective. A comprehensive training plan had been developed and staff training was on-going. Staff told us they were happy with the training offered. Concerns identified at the last inspection regarding the living environment had been acted upon. For example, bathrooms had been repaired, carpets had been replaced and new windows had been fitted throughout the home.

People told us staff were kind and caring. There was a relaxed and happy atmosphere within the home. Staff treated people sensitively and compassionately with dignity and respect. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was requires improvement (published 03 August 2018) and we identified multiple breaches to regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Stanley Lodge Residential Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.