GMS Carers is a domiciliary care service registered to provide personal care to people with learning disabilities. The service supports four people living together in a house which they rent under a shared tenancy agreement.There was a registered manager at the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
At the last inspection, the service was rated Good. At this inspection, we found the evidence continued to support the rating of Good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.
Why the service is rated Good.
People supported by GMS Carers told us they felt safe and staff provided them with the support they needed.
Staff were aware of their responsibilities in keeping people safe.
Policies and procedures for the safe management of medicines were in place.
There were robust recruitment procedures in operation to promote people’s safety.
Staff were provided with relevant training and supervision so they had the skills they needed to undertake their role.
People receiving support said staff were nice and kind.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
People’s care plans contained relevant person-centred detail to inform staff. The support plans had been reviewed to ensure they were up to date.
People said they could talk to the staff and registered manager if they had any worries.
There were quality assurance and audit processes in place to make sure the service was running well.
The service had a full range of policies and procedures available to staff.
Further information is in the detailed findings below.