Seven Springs - Care Home Physical Disabilities

Updated 1 May 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 12 April 2021 and was announced.

Updated 1 May 2021

About the service

Seven Springs- Care Home Physical Disabilities is a residential care home providing personal care to 29 people with physical disabilities and a range of other complex needs. The service can support up to 32 people . Most people lived in the main building and there were bungalows on site to promote independence for others. Some people needed support with communication due to their disabilities.

People’s experience of using this service and what we found

People and their relatives told us they felt safe at the service and they knew who to speak with if they ever had concerns.

Risks around people’s health needs were assessed and being managed in a person-centred way.

Medicines were being managed and people received their medicines as prescribed by trained staff.

Environmental risks were assessed and monitored regularly and the registered manager had oversight of these.

Staff were aware of their responsibilities to report concerns and where to report them in order to keep people safe.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

The service was working within current infection control guidance and staff were wearing personal protective equipment (PPE) as required. The service was clean and chemicals were being stored safely.

People, relatives and staff were positive about the management of the service. They felt confident to raise concerns if they had any, and said the registered manager had an open door policy.

Quality assurance systems were in place to monitor the quality of the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was requires improvement (published 17 May 2019) and there were breaches of regulation. The breaches were in relation to regulation 12 safe care and treatment and regulation 17 good governance. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions Safe and Well-led which contain those requirements.

The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion were used in calculating the overall rating at this inspection. The overall rating for the service has changed from requires improvement to good. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Seven Springs- Care Home Physical Disabilities on our website at www.cqc.org.uk.

We found no evidence during this inspection that people were at risk of harm from this concern. Please see the safe and well- led sections of this report.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.