Updated 21 May 2024
Date of assessment 5 June to 26 June 2024. We visited the service on 5, 11 and 18 June 2024. We reviewed records offsite and spoke with staff, managers, people, relatives, friends and advocates between 5 June 2024 to 26 June 2024. Birnbeck House – Care Home Learning Disabilities is a is a residential care home providing care to people with a learning disability and autistic people which can accommodate up to 13 people. At the time of our inspection 11 people were living at the home. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. This was a responsive assessment due to concerns raised to us about the service. We did not assess all quality statements at this assessment. We reviewed 6 quality statements in Safe, Effective and Well-led key questions. For those areas we did not assess, we used the ratings awarded at the last inspection to calculate the overall rating. We found 6 breaches of the legal regulations in relation to safeguarding, safe care and treatment, governance, staffing, person centred care and dignity and respect. You can find more detail about our findings in the report below. We have asked the provider for an action plan in response to the concerns found at the assessment.