- Care home
Archived: Milton Keynes Community Care Services
All Inspections
28 August 2012
During a routine inspection
17 October 2011
During a routine inspection
People were confident that staff promoted their privacy and dignity. They said that staff treated them with respect and were kind and helpful
People said that they were aware of how to make a complaint They said if they had any concerns they would report it to the manager.
People told us that they felt safe and comfortable with staff looking after them.
People said that they were updated of any changes to the service via a bi-monthly newsletter. They said that regular meetings did not take place. However, the manager operated an 'open door' and they were able to meet with her if they had a concern.