14 June 2013
During a routine inspection
People living in the home expressed satisfaction with the care and service that they received. They told us that the staff looked after them well. One person told us 'Staff are very nice and I like living here'. Other people who were not able to communicate with us verbally, used body language and facial expressions and sounds to let us know that they were happy living at the home.
People had 'residents' meeting and information read showed that they talked about activities, staffing levels, meals, and changes taking place in the home.