• Care Home
  • Care home

Archived: Coronation Drive

10 Coronation Drive, Ditton, Widnes, Cheshire, WA8 8AY (0151) 420 6697

Provided and run by:
Scope

All Inspections

25 July 2013

During a routine inspection

We spoke with five of the six people living in the home; they told us that they liked living there and that the staff members supporting them were good.

We asked people if they were involved in planning their support and everyone either said or indicated by gesture that they were.

Menus were planned with the people who lived in the home. This was done by discussing likes/dislikes and what people felt like eating. This provided a very flexible menu for people. In practice it meant that at any mealtime it was likely that people could be eating a different meal.

We saw that policies and procedures were in place to help ensure that people's medication was being managed appropriately. During our visit we saw that medication was being given as prescribed.

Information about the quality of service provided was gathered on a daily basis with direct feedback from the people living there.

10 January 2013

During a routine inspection

The people who used the service said that they were happy living in the home and that the staff members supporting them were very good. One of the people using the service told us, 'They don't do anything for me without my permission, they consult me.'

During our inspection we saw there was good communication and understanding between the members of staff and the people who were receiving care and support from them. We observed people being supported with their daily life activities for example helping to prepare for a job interview. The people we met with appeared relaxed, comfortable and at ease with the staff. It was evident staff had a good understanding of what was important to each person, for example, preferred clothes, preferred meals and social arrangements.

Information about the safety and quality of service provided was gathered on a continuous and ongoing basis with feedback from the people who used the service.

13 February 2012

During a routine inspection

The nature of the disability of people who live at Coronation Drive is such that verbal communication is either limited or is replaced by non verbal signs. We spoke to three people who use the service. People indicated positively that they were in good health but were always referred to a doctor when they felt ill. People stated that they felt they were listened to and felt safe living there. One person was emphatic in replying positively to the work of the staff team. One person considered that the staff took the time to listen to them and act upon their wishes. We spoke to one relative who was visiting. They confirmed that the service provided to their relation was good and that they had no concerns. They were able to maintain contact with the Registered Manager of the service and confirmed that they had been asked for their views through family questionnaires.