19 March 2013
During a routine inspection
One person we spoke with commented, "They help me go shopping. My support worker is really friendly." A relative of a person receiving support in their own home described the service as "excellent".
One person we spoke with commented, "They help me go shopping. My support worker is really friendly." A relative of a person receiving support in their own home described the service as "excellent".
Relatives told us that staff were very polite and courteous. Relatives told us they would feel able to raise any complaints and that they would be responded to and dealt with.
One person said " I trust the staff to support and listen to me"