28 January 2020
During a routine inspection
Sussex Oakleaf Housing Association Limited provides a range of short to longer term residential services across Sussex. These services offer accommodation and 24 hour support to individuals from diverse backgrounds living with enduring mental health conditions and who may have other additional support needs. 54 Leylands Road provides accommodation and support for up to six adults with mental health conditions. The home supports people of mixed ages who are largely independent and assist where needed to improve their life and skills. At the time of our inspection there were five people living at the service.
People’s experience of using this service and what we found
People were safe, there were systems and processes to maintain their safety. There was a stable staff team with a high level of staff retention. Recruitment practices were robust and staff received training appropriate to their role and the needs of the people living at the service. Staff had the skills, knowledge and confidence to effectively support people with a high level of needs.
Staff were passionate and committed to developing a service where people received genuinely person-centred care. This was evident throughout our visit. The culture at the service was warm and relaxed, we saw a caring relationship between people and staff.
The service was open and inclusive. There was a strong emphasis on putting people first. People were involved in the service within their capabilities. People assisted with meal preparation with staff support. Everyone spoke highly regarding the staff.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 7 March 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.