- Care home
Queensbridge House
Report from 1 March 2024 assessment
Contents
Ratings
Our view of the service
Assessment date 18 March and 19 March 2024. Queensbridge House provides accommodation for a maximum of 27 people. At the time of our assessment the service was supporting 12 people. Ten people were receiving support with mental health needs, but only 2 people were in receipt of the regulated activity. The assessment was carried out to follow up on previous breaches. We found the service had made improvements in all areas; however further improvements were needed in Medicines optimisation. During the assessment we looked at parts of the Safe Key Question.
People's experience of this service
The Care Quality Commission is only able to regulate services where a regulated activity is being carried out. At the time of the inspection there were only 2 service users receiving the regulated activity. These people lived with advanced dementia and were unable to talk with us about their experience of the service. We therefore gathered feedback from staff and a relative to help us learn about their experiences.