During an assessment under our new approach
As part of our assessment methodology for people with a learning disability and autistic people, we assess if services are meeting the Right Support, Right Care, Right Culture (RSRCRC) statutory guidance. This includes:
Right support: Model of care and setting maximises people's choice, control, and independence.
Right care: Care is person-centred and promotes people's dignity, privacy, and human rights.
Right culture: Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive, and empowered lives.
This is the services first inspection, and we assessed all the quality statements under the key questions of Safe, Effective, Caring, Responsive and Well-led. We found people were receiving exceptional care in some key questions and have rated the key questions of Effective, Caring and Well-led as Outstanding. Please see the report for full details.