30 November 2023
During an inspection looking at part of the service
About the service
Sailsbury Terrace is a residential care home, providing accommodation and personal care to 3 people with different health and care needs at the time of the inspection. The service specialises in the care for people with autism and/or learning disabilities, as well as people with mental health conditions.
People’s experience of using this service
Right Support
People’s individual risk assessments were reflective of the support they were receiving and took Included measures to keep people safe and avoiding putting people at risk of harm. Audits and checks identified when some improvements were needed to records or processes. People received safe care and they were supported by staff who knew how to protect them from harm. Staff supported people to take their prescribed medicines and to access healthcare services when needed. Recruitment of staff was safe and robust. People could choose how they wanted to spend their time, whether they wanted to be in their own rooms or in communal areas with other people.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care
People had dedicated 1-1 time to ensure opportunities for social engagement took place. There was a relaxed atmosphere in the home. Staff spoke and engaged with people respectfully. Personal care was delivered in people’s own rooms, to ensure privacy and dignity. People were involved in choices around their care and support.
Right Culture
Staff advocated for people to ensure they had equal access to services, such as healthcare. Staff told us they liked working at the home and enjoyed supporting people.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
Rating at last inspection
The last rating for this service was good (published 29 November 2017).
Why we inspected
This inspection was prompted by a review of information about the service. This inspection was a focused inspection to review the key questions of safe, effective and well-led only. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has remained good.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Salisbury Terrace on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.