Thorpe Park Medical Centre

Updated 1 December 2021

Thorpe Park Medical Centre is managed by Laserslim Cosmetic Services Limited which is part of the Skinfinity Living Care Group. Skinfinity remained closed during the pandemic outbreak as per guidance of the health and beauty industry.

Thorpe Park Medical Centre in Thorpe Park, Leeds is a Doctors/GP specialising in the provision of services relating to caring for adults over 65 years, caring for adults under 65 years and surgical procedures.

Dr Stephen Feldman is the registered manager and medical director for the service. In January 2021, another cosmetic surgeon was appointed under a practicing privileges’ agreement.

Skinfinity was founded in 2007 as a specialist clinic for hair restoration surgery and laser liposuction. Recently, we were informed laser liposuction and hair restoration surgery procedures are no longer provided. The provider is currently reviewing the treatments provided at Skinfinity.

Laserslim offers the following treatments:

• Silhouette Soft – known as thread-lift which gently lifts sagging facial skin to produce a smoother, more youthful appearance
• Minor operations are performed using a local anaesthetic include skin tag removal, mole removal, blepharoplasty and ear pinning otherwise known as pinnaplasty.

Skinfinity is a small service that is run on a clinician led basis. Patients get one to one care. Skinfinity operates two clinics a week which is managed by one doctor. From the 14 August 2021 Skinfinity recruited an additional nurse prescriber which increased Skinfinity activity to four clinics weekly.

In total four doctors and one patient activity coordinator work from the clinic. LaserSlim is supported by an experienced team of senior staff.

The Medical Advisory Committee (MAC) is made up of consultant user representatives at Laserslim. The MAC is responsible for monitoring the clinic’s clinical performance and the quality of patient care. The service risk register includes individual risk assessments and is monitored by the senior executive team. Skinfinity’s top three risks are:

• Vascular occlusions
• Use of conscious sedation
• Equipment: maintenance

The hospital is registered to provide the following regulated activity:

• Surgery

The hospital has a manager registered with the Care Quality Commission (CQC).

This is the hospitals first inspection since registration on the 03 April 2014.

Updated 1 December 2021

We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in most key skills, understood how to protect patients from abuse, and managed safety well. Medicines, infection risk and safety incidents were well managed. The service had a robust process for safety incidents and lessons learned were embedded in practice
• Staff provided good care and treatment and gave patients pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to useful information. They followed the two-stage consent process
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients and carers
• The service planned care to meet patients’ individual needs and made it easy for people to give feedback
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff felt respected, supported, and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients to plan and manage services and all staff were committed to improving services continually

However:

• Staff completed and updated risk assessments for patients and removed or minimised risks. However, we observed that some patients risk assessments were either not completed or were not fully completed
• The surgical hand wash sink in the treatment room was not in line with best practice guidance
• Staff kept records of patients care and treatment. Records did not evidence a complete and contemporaneous record in respect of each patient. We found shortfalls in some records as not all records included a complete patient pathway
• Clearly documented care and discharge plans were not present in all patients records
• Sepsis management training was not available for clinical staff
• Baseline physiological observation checks of patients were not completed which meant there was no baseline to refer to should the patient deteriorate
• An anaphylaxis risk assessment for clinical areas was not completed for those areas which did not have anaphylaxis kits

Updated 1 December 2021

We rated it as good .

See the summary above for details.

We rated this service as good because it was effective, caring, responsive and well led. We rated safe as requires improvement.