Updated 19 February 2024
St Richard’s hospice is a purpose built hospice that provides care for adults with a serious progressive illness. The service aims to improve patients' quality of life from diagnosis, during treatment and throughout their last days. The service also supports people important to patients. Annually the hospice supports more than 3100 patients, family members and bereaved people in Worcestershire. As an independent registered charity, it relies on donations and gifts in wills for the majority of its income with the remainder funded by the NHS. The In-Patient Unit is a 17-bed purpose built unit. This opened in 2006 and designed to deliver care that meets the specific holistic needs of all patients and support their families. The service has facilities which include a dedicated family suite, and updated technology and equipment. There is an onsite living well service that supports community patients in an outpatient setting. There is a community nursing service that provides specialist palliative care and nursing care in the community in South Worcestershire. Staff include a team of doctors, nurses, health care assistants, specialist nurses, allied health professionals, including specialist palliative care social workers, counsellors, spiritual care leads, occupational therapist and physiotherapists. Qualified nurses and health care assistants deliver care on site 24 hours a day. Throughout 2023, the service coordinated care and support for 3,108 patients, loved ones and the bereaved. St. Richard’s Hospice has been registered with the CQC since January 2011. It is registered to provide the following regulated activity: Treatment of disease, disorder or injury and has had a registered manager in post since 2019. A short notice announced inspection was carried out on the 4 March 2024. One inspector and operational manager were onsite and supported by an Assessor and operational manager offsite.