2 November 2023
During an inspection looking at part of the service
Rowthorne Care Home is a residential care home providing personal care to up to 40 people. The service provides support to older people, people with dementia, those with a mental health diagnosis, people with a physical disability and/or sensory impairment. At the time of our inspection there were 29 people using the service. The care home accommodates people in one building, on one floor. There are separate wings, each with bedrooms, communal dining rooms and lounges. People have access to outdoor space.
People’s experience of the service and what we found:
People felt safe using the service. Safeguarding policies and procedures were in place, these were understood by staff. Risk assessments were in place to keep people safe. People were involved in managing their risks and restrictions to people were kept to a minimum. People’s requests for support were responded to promptly. Medicines were managed safely, and people received their medicines as prescribed from trained staff. The home was clean, and staff followed infection prevention and control practices. Lessons were learnt and improvements were made when things went wrong.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service had a clear vision to deliver high quality care and support. There was a positive culture which was open and transparent with people. People were treated with kindness and staff knew the people they supported well. The service was well-led. Robust quality assurance systems were in place to demonstrate good management oversight.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (published 05 January 2018).
Why we inspected
We undertook a focused inspection to review the key questions of safe and well-led only. This was a planned inspection. For those key question not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.
You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for Rowthorne Care Home on our website at www.cqc.org.uk.