Valleyview

Updated 14 November 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

We received information of concern about infection control and prevention measures at this service. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 3 November 2020 and was announced.

Updated 14 November 2020

Valley View Care Home has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen. Registering the Right Support CQC policy.

Valley View Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Valley View Care Home accommodates to up to eight people over the age of 18 years, male and female, with learning disabilities, sensory impairments and physical disabilities in a single story building. There were six people living in the home at the time of our inspection.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At our last inspection we rated the service good overall and outstanding in the responsive domain. At this inspection we found the evidence supported a rating of good in responsive and good overall. There was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

People were protected from unnecessary harm because staff knew how to recognise abuse and understood how to report their concerns. People’s risks associated with their care were identified, assessed and managed to keep them safe.

Staff understood the importance of gaining consent from people and the actions they should take when people were unable to make decisions for themselves. People were provided with a choice of suitable food and were encouraged to take adequate fluids to support their health. People’s health and wellbeing needs were regularly monitored and when necessary people received additional support from health care professionals.

People were treated kindly by staff and their rights to privacy and dignity were recognised and maintained. Staff recognised people’s individuality and provided care which met their preferences. People were encouraged and supported to maintain the relationships which were important to them.

Relatives and staff felt the service was well managed by the provider and registered manager. The registered manager listened to people’s opinions. Audits and checks were in place to monitor the quality of the service and make improvements where needed.

Further information is in the detailed findings below