Archived: Lindum Park House

Updated 29 August 2018

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

We visited the service on 4 and 9 July 2018; this was an unannounced comprehensive inspection. The inspection team consisted of one inspector and one assistant inspector, who was present on the first day of the inspection.

Prior to our inspection we reviewed information we held about the service. This included previous inspection reports, information received and statutory notifications. A notification is information about important events which the provider is required to send us by law. We also contacted commissioners (who fund the care for some people) of the service and asked them for their views. Before the inspection the provider completed a Provider Information Return (PIR). We used information the provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make

During our inspection we spoke with five people who used the service, two members of care staff, the deputy manager and the registered manager. We looked at the care plans of two people and any associated daily records such as MAR charts (Medicine administration records). We looked at three staff files as well as a range of other records relating to the running of the service, such as audits and maintenance records.

Updated 29 August 2018

Lindum Park care home was inspected on 4 and 9 July 2018; this was an unannounced inspection. Lindum Park Care Home is a care home. It provides care to people with learning disabilities and mental health conditions. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The service is registered for up to 17 people. On the day of our inspection 13 people were using the service.

There was a registered manager in post who was available for the second day of the inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At the last inspection the service was rated Good. At this inspection we found the service retained a rating of Good.

People continued to be protected from the risk of abuse and felt safe. Staff had a good understanding of their roles and responsibilities if they suspected abuse was happening. The registered manager shared information with the local authority when needed. People received their medicines as prescribed and the management of medicines was safe. They continue to be supported by sufficient numbers of staff who had received adequate training for their role.

People were protected from the risks of inadequate nutrition. Specialist diets were provided if needed. Referrals were made to health care professionals when needed. People lived in an environment that had been adapted to support their care. There were times when recording of the use of the principles were not documented to show how people had been supported to make their own decisions about a specific area of care.

People who used the service, or their representatives, were encouraged to contribute to the planning of their care. People were treated in a caring and respectful manner and staff delivered support in a relaxed and considerate manner. When required the services of an advocate was available for people.

People received individualised care from staff who had an excellent understanding of their needs. They were supported to take part in a range of social activities of their choice that placed an emphasis on building independence and self-esteem. People were provided with information about their care in a format that they could understand.

People who used the service, or their representatives, were encouraged to be involved in decisions and systems were in place to monitor the quality of service provision. People also felt they could report any concerns to the management team and felt they would be taken seriously