12 July 2011
During a routine inspection
People told us they enjoyed the quality and variety of food being provided and always get plenty to eat.
'I stayed at several homes before deciding on Merwood. I made the right choice. I have been very happy'.
'The staff are kind and friendly. I wouldn't stay if I wasn't happy'.
'I experienced difficulty settling as I wanted to remain in my own home and it affected my health. The staff were very kind and understanding. I am very happy now and have made lots of friends. There is always plenty going on to keep us occupied. We are going out for the day tomorrow on a trip out. They organise keep fit sessions which are good fun and we have a laugh'.
'My family visited the home on my behalf and were very impressed. They were able to discuss my needs and the care they could provide. I have been very happy with their choice'.
'I looked around 13 homes before deciding on the Merwood. This was the best by a mile. I have to say the home has completely over achieved the expectations I had for mum. They seem to go the extra mile in making sure people are happy. Mum is very happy and enjoys the food and activities they organise. Always seems to be something going on'.
'The staff are wonderful, very friendly and supportive'.
'Good food, always choices available'.
'The food and care is excellent. I have put weight on since I moved in. I have a cooked breakfast every day and there is always choices available at all meal times'.
'Mum is very happy and enjoys the food'.
'Good food, good care. I couldn't be happier'.
'The home is beautiful with lovely sea views'.