Background to this inspection
Updated
21 June 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This was an unannounced comprehensive inspection. The inspection took place on 18 May 2017 and was carried out by one inspector.
Before the inspection we checked all the information we hold about this service including notifications the registered manager had sent us since the last inspection. We contacted a representative of each person living in the home to ask for their views on the quality of care provided. We received feedback from two relatives and one professional.
We met with two care assistants, the deputy manager and the registered manager during the inspection. We met the two people living in the home. We spent some time with them in the lounge and during a meal. We observed staff interacting with people.
We carried out pathway tracking where we looked at both people’s assessments, care plans and records of care provided and checked to see if the care plan was being followed. We looked at staff recruitment records, staff training and supervision records, medicines records, quality assurance and audit reports, health, safety, fire and maintenance records and staff rotas.
Updated
21 June 2017
Choice Support - 181 Carlingford Road is a care home registered for four people. The home provides accommodation and care for people who have a learning disability and autistic spectrum condition. At the last inspection, the service was rated Good. At this inspection we found the service remained Good.
The home had been completely refurbished in the last year so was homely and well decorated. Staff supported people with personal care and to follow their interests and preferred routines. Risks were assessed and managed to help people keep safe.
The two people living in the home enjoyed their day to day life supported by staff who knew their needs and wishes. One person told us, “I like it, good." The other person was not able to talk to us. We spent time with people in the home and saw they were relaxed and able to make choices for themselves, for example what time to eat their dinner and what to do with their time.
Staff had regular training relevant to their role and regular individual supervision sessions with the registered manager where they were able to discuss their work. Staff said they were supported well to do the job.
People received their prescribed medicines safely and their health needs were met. Staff supported them to attend medical appointments and undergo treatment. They had support to eat a healthy diet and follow a healthy lifestyle.
Staff supported people to maintain their relationships with their families. Families of people living in the home were satisfied with the care provided to their relative.
The registered manager led the home well and was supported by an experienced deputy manager. Choice Support checked on the quality of the service to ensure it remained good. They learned from incidents and took action to make improvements.
The service met all relevant fundamental standards. Further information is in the detailed findings below.