24 November 2020
During an inspection looking at part of the service
Summerview cares for up to six people with learning difficulties and at the time of inspection six people were using the service.
People’s experience of using this service and what we found
We found infection prevention control processes at the service needed to improve to mitigate risk of infection. Guidance on the use of PPE and infection control procedures needed to be implemented.
Governance and oversight of the service needed to be more robust to address issues promptly.
Staff were trained in safeguarding and knew how to raise any concerns. The provider had policies and procedures in place for staff to follow.
People’s care needs were attended to by staff who knew them well and how they liked to be supported. There were enough staff on duty and the provider had appropriate recruitment processes in place.
There were processes in place to learn lessons when things go wrong to encourage learning and improve care.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the guidance CQC follows to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. People received person centred care that was inclusive and promoted their independence and choices. Staff empowered people to make choices over their lives and supported them to attain their goals.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection: The last rating for this service was Good (9 October 2018).
Why we inspected
We inspected to check Infection Prevention Control procedures following an outbreak of COVID 19. Due to issues identified, we undertook a focused inspection to review the key questions of safe and well-led only.
We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.
The overall rating for the service has changed from Good to Requires Improvement. This is based on the findings at this inspection.
We have found evidence that the provider needs to make improvements. Please see the Safe and Well Led sections of this full report.
You can see what action we have asked the provider to take at the end of this full report.
The provider has taken steps to address the areas of concern identified.
Enforcement
We are mindful of the impact of the COVID-19 pandemic on our regulatory function. This meant we took account of the exceptional circumstances arising as a result of the COVID-19 pandemic when considering what enforcement action was necessary and proportionate to keep people safe as a result of this inspection. We will continue to discharge our regulatory enforcement functions required to keep people safe and to hold providers to account where it is necessary for us to do so.