Updated 22 December 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 27 October 2016. We gave the provider notice of our visit to make sure the provider or the registered manager could be available for the inspection process and to make sure our visit did not impact on the day-to-day running of the service and the support and care of people using the service at that time.
The inspection team consisted of two adult social care inspectors.
We checked the information we held about the service and the provider, including statutory notifications. Statutory notifications include information about important events which the provider is required to send to us. We also sought feedback about the service from the local authority safeguarding team and Oldham Healthwatch. Healthwatch is the national consumer champion in health and care. We did not receive feedback from either party.
A Day Service was offered as part of the facilities at Dr Kershaw’s Hospice. This facility was called ‘Sunfields Day Hospice’ and provided a day service to help meet the needs of people and their families living with life limiting illnesses. People could access the day services in two ways, dependent on needs and preferences. A 12 week programme was offered as well as shorter wellbeing sessions.
The day service provided access to a variety of activities including; Complementary therapies, Yoga and Tai Chi, FAB management classes (Fatigue, Anxiety and Breathlessness) to enable people to manage these symptoms associated with long term disease, Art classes, Craft classes, Relaxation and mindfulness classes, Looking good, Feeling good sessions and Exercise classes.
A Hospice at Home Service was launched on 1 February 2016 to provide a home visiting service to people who are in the last days of life. The main aim of the service is to provide people and their families with the appropriate level of additional care needed to help the person remain in their own home and prevent any unnecessary admissions to hospital.
We spoke with one person who used the service, the manager of the service, the senior nursing sister, the practice development facilitator, one health care assistant and the medical executive director who is also a palliative care specialist.
We looked at four people’s care documentation, four staff personnel files, medicine records, management records including complaints, accidents and incidents, quality audits, feedback information from people using the service and their families and records of the servicing and maintenance of premises and equipment.