Background to this inspection
Updated
9 March 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 22 February 2022 and was announced. We gave the service 24 hours’ notice of the inspection.
Updated
9 March 2022
20 Stratton Road is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The home is part of Innovations Wiltshire Limited and is in a residential area in the town of Pewsey. It is registered to provide personal care for up to three people with a learning disability. At the time of the inspection three people were living at the service.
The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.
At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.
Staff understood their responsibilities to keep people safe. Risk assessments had been carried out and care plans guided staff how to keep people safe. Safe recruitment processes were followed and there was enough staff on duty to meet people’s needs. Medicines were managed safely. Incidents and accidents were reported and reviewed.
Staff had been trained to carry out their roles and had regular supervision sessions. People were supported to eat healthily and had access to ongoing healthcare. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
There was a friendly, family atmosphere. People told us staff supported them in the way they wanted. We saw and heard positive interactions between people and staff; there was lots of laughing and banter.
Care plans were detailed and person centred. There was a complaints policy in place and people knew how to raise any issues. Regular feedback was sought from people.
There were robust quality assurance processes in place. Staff said they felt well supported and that the provider was a good employer.
Further information is in the detailed findings below.