Background to this inspection
Updated
9 March 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 24 February 2022 and was announced. We gave the service 24 hours’ notice of the inspection.
Updated
9 March 2022
This inspection was carried out on the 8 January 2019 and was unannounced. 10 The Crescent is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The accommodation is a semi-detached house with a garden in Pewsey. The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.
There were two registered managers in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
At our last inspection we rated the service Good. At this inspection we found the evidence continued to support the rating of Good. There was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.
Why the service is rated as Good:
People were supported to live their own lives by staff who enjoyed working at the service. People had personalised care plans, which gave staff the guidance needed to provide person-centred care and support.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
Risks had been identified and assessed. Systems were in place to make sure the environment was safe and regularly checked. Medicines were managed safely, people had their medicines as prescribed.
People were supported by staff that had been recruited safely. Staff were trained and had the skills needed to support people. Staff were aware of the different types of abuse and how to report any concerns.
Systems were in place to monitor the quality and safety of the service and the provider was continuously improving how the service operated. Staff worked with healthcare professionals to provide effective care that met people’s needs.
Further information is in the detailed findings below.