6 November 2017
During a routine inspection
Loriner Place provides accommodation and personal care for up to seven people with learning disabilities.
At the time of our inspection the provider confirmed they were providing care to six people.
At the last inspection in October 2015, the service was rated Good. At this inspection we found that the service remained Good.
There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Staff had an understanding of abuse and the safeguarding procedures that should be followed to report abuse and risk assessments were in place to manage risk within a person’s life.
The staff recruitment procedures ensured that appropriate pre-employment checks were carried out to ensure only suitable staff worked at the service. Adequate staffing levels were in place.
Staff induction training and on-going training was provided to ensure they had the skills, knowledge and support they needed to perform their roles.
Staff were well supported by the registered manager and senior team, and had regular one to one
supervisions.
People's consent was gained before any care was provided.
Staff treated people with kindness, dignity and respect and spent time getting to know them and their specific needs and wishes.
People were involved in their own care planning and were able to contribute to the way in which they were supported.
The provider had systems in place to monitor the quality of the service as and when it developed and had a process in place which ensured people could raise any complaints or concerns.