21 November 2013
During a routine inspection
The manager told us that when staff completed training they were then expected to share what they had learnt during the next staff meeting. The clinic also subscribed to "Cosmetic News" magazine to ensure that they are aware and up to date with any changes. Staff had also attended a workshop about possible complications and as a result had put a procedure in place for clinic staff to follow.
The manager told us that staff received regular supervisions and an annual appraisal. The records confirmed this was happening.