The Care Quality Commission

Archived: Corner View Residential Care Home

Corner View, 1 Ox Close, Market Place, Clay Cross, Derbyshire, S45 9NW (01246) 250011

Provided and run by:
L H A Support Services

Important: The provider of this service changed. See new profile

All Inspections

12 October 2011

During a routine inspection

We observed a relaxed atmosphere in the home and there were flexible routines. People told us they went to bed when they liked and could have a lie in. There was a flexible approach to mealtimes and menu's with people choosing on a day by day basis what they had to eat. People told us they were involved in shopping for food and liked to going out to local shops and cafes.

People told us they chose colour schemes and liked the home. They especially liked their bedrooms which they were proud to show to us. Each bedroom was individual to the person occupying it. Each person held a key to their bedroom to protect their privacy.

We observed people and staff doing household tasks and enjoying banter together. Staff told us they had seen differences since people had moved in the home with them being more outgoing, chatty and relaxed.

A picture format complaints procedure was on display to inform people how to raise concerns. People we spoke with told us they had not got any concerns and were keen to tell us they happy at the home and did not want to move.