Springfields

Updated 25 December 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice is safe and the service is compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 11 December 2020 and was announced.

Updated 25 December 2020

This unannounced inspection was conducted by one adult social care inspector on 9 and 11 January 2019.

Springfields is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. We regulate both the premises and the care provided, and both were looked at during this inspection.

Springfields is in Waterhead, Oldham. The home provides care and accommodation for up to 24 older people, younger adults, people living with dementia, people with physical disabilities and those living with enduring mental health conditions. Bedrooms are situated over three floors of the home. Access between floors is via a passenger lift and staircase. The building is situated in its own grounds with gardens and some off-road parking. At the time of our inspection 21 people were living at Springfields.

At our last inspection in December 2017 we rated the service ‘requires improvement’. At that inspection we found one breach of the Regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. This was in relation to quality assurance processes.

Following the inspection, the provider sent us an action plan which showed how the breach would be addressed. This inspection was to check improvements had been made and to review the ratings.

At this inspection, we found that the service had improved and was now meeting all the regulations.

There was a registered manager in place. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People said staff protected their privacy and their dignity was respected. People were supported to be independent.

Detailed assessments of people’s support needs and preferences were made. Risks to people had been assessed. Care records were person centred, detailed and reflected peoples support needs and what was important to them. All care records had been reviewed regularly and changes made when needed.

People said staff treated them with kindness and compassion and there were enough staff to meet their needs.

People received care from staff who were appropriately trained to effectively carry out their job roles. People were supported to have maximum choice and control of their lives. The service acted in accordance with the Mental Capacity Act (2005).

People's nutritional needs were met and they were supported to maintain good health and receive ongoing healthcare support.

Where people's health and well-being were at risk, relevant health care advice had been sought so that people received the treatment and support they needed.

Staff were aware of their responsibilities to safeguard people from abuse. Safe recruitment practices were in place and the service followed national and local safeguarding guidance.

Risks to people's safety were assessed.

Medicines were managed safely. Staff had received training in medicines administration and had their competency checked regularly.

We found that records were written in a positive and respectful way and provided guidance on how to support people.

Springfields had arrangements in place to receive feedback from people that used the service, their relatives, external stakeholders and staff members about the services provided.