Sk:n - Leamington Spa Waterloo Place

Updated 22 June 2022

Sk:n Leamington Spa is operated by Lasercare Clinics (Harrogate) Limited. The clinic is based in the centre of Leamington Spa and is one of 50 locations nationally within the group. As part of this inspection we only visited Sk:n Leamington Spa. Facilities include two clinic rooms, a reception area and an office.

The clinic provides certain procedures which are within the scope of the provider’s registration with CQC including surgical mole removal under local anaesthetic and non-surgical interventions that involve prescribing medicines.

The clinic offers other cosmetic procedures such as Botox, fillers and electrolysis which are outside the scope of the providers’ registration with CQC.

The clinic has a medical director who is the consultant. There is also a clinic manager and nurse.

The clinic is registered to provide the following regulated activities:

• Surgical procedures.

• Treatment of disease, disorder or injury.

• Diagnostic and screening procedures.

Clinic opening hours are:

Tuesday to Thursday 12pm - 8pm

Friday 10am - 6pm

Saturday 9am – 5pm

Sunday and Monday closed

Updated 22 June 2022

We carried out an announced comprehensive inspection at Sk:n Leamington Spa on 10 May 2022.

The clinic was last inspected by CQC in January 2014 and was met all standards under the previous style of inspection.

We based our judgement of the quality of care at this service on a combination of:

• What we found when we inspected.
• Information from our ongoing monitoring of data about services.
• Information from the provider, patients, the public and other organisations.

How we carried out the inspection:

During the inspection, we visited all areas of the service. We spoke with the manager, the medical director and a nurse. We reviewed comments from patients collected by the service. We reviewed five sets of patient records.

We have rated this service as Good overall.

We found that:

• The service had good systems to ensure patients received safe and effective care and treatment.
• There was an effective system to identify and safeguard people from abuse.
• The service ensured that care and treatment was delivered according to evidence-based guidelines and reviewed the appropriateness of care provided.
• Staff treated people with kindness, dignity and respect. The service had received positive patient feedback.
• Patients could access care and treatment when it was convenient for them and within short timescales.
• Staff in lead roles were approachable and staff were positive about their managers.
• There was a focus on learning and improvement and staff professional development.
• Medical fridge temperate range checks were not routinely being recorded and it was not evident that fridges were maintaining the recommended temperature range. The provided had taken action prior to our inspection to address identified risk?

The areas where the provider should make improvements are:

• Ensure fridges used to store medicines are keeping medicines within the manufacturers’ recommended temperature range.
• Ensure the recording of medical fridge temperature range is being logged.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care