3 September 2013
During a routine inspection
We found that while the provider had a complaints policy, this information was not readily available to people as information on how to raise a complaint was not displayed within the premises. The manager corrected this on the day of our inspection.
We saw that there were information leaflets available for people to take away to read about the types of treatment offered.
We found SK:N Milton Keynes to be clean and that infection prevention measures were in place which ensured the safety of people using the service. We found the service to be well managed.