Glen Tanar Rest Home

Updated 24 April 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 13 April 2021 and was announced.

Updated 24 April 2021

About the service: Glen Tanar is a residential care home located close to the promenade and busy shopping area of Bispham. The home provides accommodation for a maximum of 21 people. The accommodation comprises of 21 single bedrooms, only one of which has ensuite facilities. At the time of our inspection there were 21 people who lived at the home.

People’s experience of using this service:

People told us they were happy with the care provided for them and staff were caring and compassionate. They said staff were kind and attentive and treated them with respect.

We observed daily routines and practices and found people were treated equally and their human rights were respected.

People’s care and support had been planned proactively and in partnership with them. People felt consulted and listened to about how their care would be delivered.

There was an emphasis on promoting dignity, respect and independence for people. People told us they were treated as individuals and received person-centred care.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Risk assessments had been developed to minimise the potential risk of harm to people during the delivery of their care. People told us they felt safe when supported by staff.

People were safely supported to receive their medicines as prescribed. Staff received regular training and competency checks to ensure they were safe to administer medicines.

Meal times were relaxed and organised around people’s individual daily routines. People who required help to eat their meals were supported by caring, attentive and patient staff.

The service used a variety of methods to assess and monitor the quality of the service. These included regular audits and satisfaction surveys to seek people’s views about the service provided.

Rating at last inspection: At the last inspection the service was rated requires improvement (report published 11 June 2018).

Following the last inspection we asked the provider to complete an action plan to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider is no longer in breach of regulations.

Why we inspected: This was a planned inspection based on the rating at the last inspection.

Follow up: The next scheduled inspection will be in keeping with the overall rating. We will continue to monitor information we receive from and about the service. We may inspect sooner if we receive concerning information about the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk