18 October 2022
During an inspection looking at part of the service
Moreton Hill Care Centre is a nursing home that can provide care for up to 67 older people and people living with dementia. At the time of our inspection 55 people were living at Moreton Hill Care Centre, three of which were supported with end of life care.
Moreton Hill Care Centre is a large adapted home with a number of areas, with two memory lane units, assisting people with dementia care. There was a range of communal areas people could use, including lounges, library, a large dining room and courtyard.
People’s experience of using this service and what we found
This was a targeted inspection that considered end of life care including the management of end of life medicines.
People at end of life received personalised care that took account of their wishes and preferences. Relatives spoke positively about the care and support their loved ones were receiving in the home at the end of their life.
Staff had received appropriate training and people received their end of life medicines promptly and as prescribed to ensure they would remain comfortable.
The management team responded to any concerns or complaints raised regarding people’s end of life care and medicines. Action plans were clearly documented, and lessons learnt shared showed that feedback was used to improve the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 07 February 2018).
Why we inspected
We undertook this targeted inspection to check on a specific concern we had in relation to end of life care. Prior to the inspection, we had received a formal reply from the provider in relation to the concerns raised and the provider advised us of the actions they were taking. A decision was made for us to inspect and examine the care people received at the end of their lives.
We use targeted inspections to follow up on Warning Notices or to check concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Moreton Hill Care Centre on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.