Updated 4 April 2023
The Interface Clinic is located at 55 Carshalton Road, Sutton, Surrey SM1 4LH. The provider Interface Specialist Care LTD has two branches located in Mitcham (at Cricket Green Medical Practice) and Leatherhead (at Leatherhead Hospital).
The provider offers treatment for skin and subcutaneous lesions requiring surgical management under local anaesthesia.
The clinical team at the service is made up of a male clinical lead, a female nurse, a female assistant practitioner, and two female healthcare assistants. Since the last inspection, the provider had recruited a female doctor under the Salaried Portfolio Innovation (SPIN) scheme which is a new to practice fellowship scheme. The non-clinical practice team consists of a practice manager and two administrative or reception staff members.
The service is open between 8am and 6pm Monday to Friday and between 8:30am and 4:30pm on Saturdays.
How we inspected this service
We reviewed a range of information we hold about the service and asked them to send us some pre-inspection information which we reviewed.
During our inspection we:
- Spoke with the practice manager and the clinical lead remotely through video conferencing.
- Reviewed personnel files, practice policies and procedures and other records concerned with running the service.
To get to the heart of clients’ experiences of care and treatment, we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.