3 October 2012
During a routine inspection
Bassingham Care Centre had accommodation for people in the rectory building and in bungalows in the grounds. We looked at care for people in both areas.
Many of the people living at the home had dementia and were unable to talk to us about their experiences.
As part of our inspection we spoke with two people who used the service. We also spoke with staff and looked at records. Overall we observed that people were supported by skilled and experienced staff.
We saw people were treated with dignity and supported to make decisions about their care.
People told us they liked living at the home.
People said the food was good and were given a choice at mealtimes.
People said, "You get well looked after."
One person said, "I've got everything I want.'
We saw a number of people who were distressed during our visit and we observed staff being supportive and reassuring people.