8 November 2011
During a routine inspection
The two people we spoke to said they are happy with the service they receive and they get on well with their care workers who are kind and caring. The two relatives we spoke to were also positive about how their relative is looked after. They told us care workers are kind and gentle and provide good quality care. They said they usually have the same care workers so they and their relative have got to know them well.
None of the people we spoke to or their relatives had any concerns, worries or complaints about the care and support being provided by the agency.