Background to this inspection
Updated
5 April 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 15 March 2022 and was announced. We gave the service one hours’ notice of the inspection.
Updated
5 April 2022
About the service: Copper Beech Care Home is registered to accommodate up to 48 people who require nursing and personal care. They specialise in providing nursing care to older people on a long stay, respite care, post-operative care, palliative care and short stay basis. At the time of the inspection there were 42 people living at the service.
People’s experience of using this service:
People told us they felt safe living at Copper Beech Care Home and that they liked living there. A relative told us, "We could never have found a better more caring Nursing Home for [our loved one] to spend their final weeks of life. It is reassuring and provides us with peace of mind knowing they are being so well cared for".
There was a relaxed and homely atmosphere and people and staff enjoyed each other’s company.
People were protected from the risks of harm and discrimination by staff who were trained to recognise the signs of abuse.
People were supported by enough staff who continued to be recruited safely.
People were empowered to continue to make their own decision about the level of care they received. They were supported to have maximum choice and control over their lives and staff supported them in the least restrictive way possible. Policies and systems in the service supported this.
People told us there was plenty to keep them occupied throughout the day.
People’s health and welfare were monitored, and staff worked with health care professionals to make sure people stayed as healthy as possible.
The service was well-led. The registered manager led by example. Management and staff worked cohesively, promoting an open and transparent culture where everyone’s views were important.
Checks and audits were effective and identified shortfalls. Action was taken to use this to improve the quality of service.
Rating at last inspection: At the last inspection on 12 October 2016 the service was rated Good overall. (Published 25 November 2016).
Why we inspected: This was a planned inspection based on the rating at the last inspection.
The service met the characteristics of Good in all areas and Good overall. For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If concerning information is received, we may inspect sooner.