13 April 2012
During a routine inspection
All the people we spoke with told us there were always plenty of staff on duty who took time to talk with them if they were worried about anything.
One person told us 'The staff are excellent. The care I receive is wonderful, as is the food. There is always plenty of good, home cooked food.'
We observed that people seemed very relaxed and content and this was confirmed by those we spoke with.
A relative told us that they were always made welcome and staff kept them informed about their relative. 'My relative has always been happy here. They couldn't be looked after better anywhere else.'