Battersway Court

Updated 25 April 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by 1 inspector.

Battersway Court is a 'care home'. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Battersway Court is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection the provider was also the registered manager.

Notice of inspection

We gave the service 24 hours notice as to attend unannounced would negatively impact one person living at the service.

What we did before the inspection

We looked at the information we had about the service. We sought feedback from the local authority quality team. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We met with and talked with everyone who lived at the service. We met with the provider and 2 staff on duty. We looked at a variety of records relating to people's individual care and the running of the home. These included 3 care plans, 1 person's medication administration records, 3 staff recruitment files, health and safety records and some in house audits.

Updated 25 April 2023

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

About the service

Battersway Court is a residential care home providing personal care for up to 4 people. At the time of our inspection there were 3 people using the service.

People’s experience of using this service and what we found

Right Support:

Whilst we found the service was generally working within the principles of the MCA, records did not always reflect decisions being made, or why they had been made in relation to manging people’s money. We made a recommendation about this. Staff supported people with their medicines in a way that promoted their independence and achieve the best possible health outcome. People had a choice about their living environment and were able to personalise their rooms. Staff supported people to access specialist health and social care support in the community.

Right Care:

Staff understood how to protect people from poor care and abuse and received training on how to recognise and report abuse and they knew how to apply it. There were enough staff employed at the service to meet people's needs and people were protected from harm as staff were recruited in a safe way. Risks associated with people's care had been assessed including how to support people with risks associated with accessing their community safely and free from unnecessary restrictions.

Right Culture:

The service had an open positive atmosphere and was very much people’s homes. People were empowered to lead inclusive and full lives because of the attitudes and behaviours of the provider and staff. Staff reviewed the quality of support provided to people, involving the person, their families, and other professionals as appropriate.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 26 January 2018).

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.