10 December 2010
During an inspection in response to concerns
The atmosphere was noted to be calm and staff were interacting in a respectful manner. Appropriate conversations overheard included people being offered choices and asking for their opinions about meals and activities that were carried out throughout the day.
The appearance of all the people was much improved from what was noted at the last inspection. They were dressed appropriately and their hair was washed and brushed.
People appeared to enjoy either watching or taking part in the activities that were taking place