15 November 2023
During an inspection looking at part of the service
Ditton Priors Care Centre is a care home registered to provide accommodation and personal care for up to 23 people. At the time of the inspection 21 people were living there, some of whom were living with dementia.
People’s experience of using this service and what we found
People were protected from the risks of ill-treatment and abuse as staff had been trained to recognise potential signs of abuse and understood what to do if they suspected wrongdoing.
The provider had assessed the risks associated with people’s care and support. Staff members were knowledgeable about these risks and knew what to do to minimise the potential for harm. People received safe support with their medicines from staff members who had been trained and assessed as competent. Staff members followed effective infection prevention and control procedures when supporting people.
People were supported to have maximum choice and control of their lives and the provider supported them in the least restrictive way possible and in their best interests; the application of the policies and systems supported good practice.
There were effective quality monitoring systems in place and the management team had good links with the local community within which people lived.
The provider had systems in place to identify improvements and drive good care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection.
The last rating for this service was good (published 10 April 2019).
Why we inspected
We received concerns in relation to the management of records at Ditton Priors Care Centre. As a result, we undertook a focused inspection to review the key questions of safe and well led only. At this inspection we did not identify any concerns regarding the management of records.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
The overall rating for the service has remained good based on the findings of this inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.