BPAS - Finsbury Park

Updated 10 March 2020

BPAS Finsbury Park provides support, information, treatment and aftercare for people seeking help with regulating their fertility and associated sexual health needs. The main activity is termination of pregnancy. The service is registered for the following regulated activities:

• Diagnostic and screening procedures
• Family planning services
• Treatment of disease
• Disorder and/or injury
• Termination of pregnancy
• Surgical procedures

The service provided the following services:

• Pregnancy testing
• Unplanned pregnancy counselling/consultation
• Medical termination of pregnancy
• Surgical termination of pregnancy under local Anaesthetic or conscious sedation
• Termination of pregnancy aftercare
• Miscarriage management
• Sexually transmitted infection testing and treatment
• Contraceptive advice and supply

BPAS - Finsbury Park is operated by British Pregnancy Advisory Service. The service has been registered with CQC since 2010. The service primarily serves the communities of North London. It also accepts patient from outside this area. There are no satellite units attached to this location.

The service had a registered manager in post since 2013.

Our previous inspection of this service was carried out in April 2016. We did not rate this type of services at the time.

Updated 10 March 2020

BPAS - Finsbury Park is operated by British Pregnancy Advisory Service. The service has no inpatient facilities.

BPAS Finsbury Park provides consultation and early medical abortion (EMA) and medical abortion treatments up to a gestation of 10 weeks and surgical procedures under local anaesthetic and conscious sedation up to 14 weeks gestation. EMA treatment is offered to patients at the time of their initial consultation from Monday to Friday and surgical procedures on Saturdays. Pre- and post-treatment counselling is available Monday to Friday.

We inspected this service using our comprehensive inspection methodology. We carried out the unannounced inspection visit to the service on 8 November 2019.

To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led? Where we have a legal duty to do so we rate services’ performance against each key question as outstanding, good, requires improvement or inadequate.

Throughout the inspection, we took account of what people told us and how the provider understood and complied with the Mental Capacity Act 2005.

The main service provided by this service was termination or pregnancy.

Services we rate

This is the first time we rated this service and we rated it as Good overall.

We found good practice in relation to termination of pregnancy:

• The service had enough staff with the right qualifications, skills, training and experience to keep patients safe from avoidable harm and to provide the right care and treatment.
• Staff kept detailed records of patients’ care and treatment.
• The service managed patient safety incidents well.
• The service provided care and treatment based on national guidance and evidence-based practice.
• Staff monitored the effectiveness of care and treatment.
• Managers appraised staff’s work performance and provided support and development.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, and took account of their individual needs. They provided emotional support to patients, families and carers to minimise their distress. They understood patients’ personal needs.
• It was easy for people to give feedback and raise concerns about care received.
• Patients could access the service when they needed it and received the right care promptly.
• Leaders had the skills and abilities to run the service. Leaders and staff actively and openly engaged with patients and staff to plan and manage services.
• Staff were focused on the needs of patients receiving care.
• Staff could find the data they needed, in easily accessible formats, to understand performance and make decisions and improvements.

Following this inspection, we told the provider that it should make some improvements, even though a regulation had not been breached, to help the service improve. Details are at the end of the report.

Nigel Acheson

Deputy Chief Inspector of Hospitals

Updated 10 March 2020

BPAS Finsbury Park is operated by British Pregnancy Advisory Service (BPAS). It comprises one main location in Finsbury Park, London.

The service provides termination of pregnancy as a single speciality service.

We rated this service as good overall as it was good for safe, effective, caring, responsive and well led.