Background to this inspection
Updated
27 April 2023
RK private Clinics Ltd is a slimming clinic located close to Seven Kings rail station. It is one of two registered locations run by this independent provider. This is the first inspection of this location under this newly registered provider. Information in relation to the predecessor organisation was reviewed in preparation for this inspection.
The clinic occupies an area on the ground floor of a shared building. It comprises of an office, a waiting room and a consultation room. There is step free access available. Patients can also access toilet facilities on the ground floor. The clinic is open on Tuesdays and Thursdays from 11am to 4pm for face to face consultations. The clinic is staffed by a clinic manager, a doctor and a receptionist. Patients can access prescribed medicines as well as advice on diet and lifestyle.
How we inspected this service
Prior to the inspection we reviewed information about the service, including the previous inspection report for the predecessor organisation and information given to us by the provider. We spoke to clinical and non-clinical staff and reviewed a range of documents.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.
Updated
27 April 2023
This service is rated as
Requires improvement
overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Requires improvement
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at RK Private Clinics Ltd on the 22 November 2022 under Section 60 of the Health and Social Care Act (HSCA) 2008 as part of our regulatory functions. This was part of our inspection programme to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008 and to rate the service.
RK Private Clinics Ltd provides weight loss services, including prescribing medicines and dietary advice to support weight reduction. The clinic manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
- Staff sought consent before people were provided with any treatment at the service.
- We saw evidence that patients were given appropriate treatment breaks
The areas where the provider should make improvements are:
- Keep a clear record of the information that has been discussed with patients during their consultations.
- Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available.
- To take account of revised professional guidance around prescribing and sharing of information when prescribing some medicines.
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services