We carried out a review of the data available to us about Seaview House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Seaview House, you can give feedback on this service.
Seaview House is a residential care home providing personal care and accommodation to four people with a learning disability. The home is an adapted detached two storey house in a rural community setting. Each person has a large room and shared living space with adapted bathrooms.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service:
People received a consistently good service and felt safe with the support they received from the staff. Staff had developed caring and trusting relationships with people, with many staff being employed in the home for twenty years. People and staff knew each other very well and told us Seaview House was “just like a family home.”
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. They were encouraged and supported to engage in activities and hobbies of their choice both within the community and in the home.
People were safeguarded against the risk of abuse and harm by the safeguarding systems and staff training in place. Risks to people were assessed and mitigated. When incidents took place, the provider reflected on events to help reduce the risk of these happening again. People were supported to access external health professionals to help promote good health and wellbeing. They were encouraged to maintain a healthy diet and lifestyle and staff supported people to take their medicines safely.
The home was well run and there were always sufficient staffing levels to support people in their lifestyle choices. The registered manager was leaving and the provider was recruiting for a replacement. In the meantime the provider ensured continued oversight and support to ensure the home was effectively managed.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
Rating at last inspection:
The last rating for the service was good (published 17 February 2017).
Why we inspected:
This was a planned inspection based on the previous rating.
Follow up:
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.
The home is situated in the centre of the village of Crosscanonby. Public transport does not come to this village but can be reached from the nearby village of Crosby.
People in the home had access to their own transport so that they can visit the nearby town of Maryport and beyond.
Accommodation is in single rooms and there are suitable shared areas. There is one bedroom on the ground floor which affords disabled access to all facilities. There is a pleasant garden with views across the Solway.
At the last inspection, the service was rated as good. At this inspection we found the service remained good. The service met all relevant fundamental standards.
The home has a suitably qualified and experienced registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
The staff team understood how to protect vulnerable adults from harm and abuse and had received suitable training. Good risk assessments and risk management plans were in place to support people. There had been no accidents of note in the service. Potential incidents were suitably managed.
There were enough staff to give people suitable support. Staff received good levels of training and support. Arrangements were in place to ensure that new members of staff had been suitably vetted and were the right kind of people to work with vulnerable adults. The registered provider had suitable disciplinary policies and procedures.
Medicines were appropriately managed. People had access to suitable health care. They were encouraged to take a healthy diet.
The house was clean and fresh and there were suitable systems in place to ensure good infection control. Some adaptations had been made to keep people as safe as possible in the house. The house was comfortable and people were relaxed in their home.
People were asked for consent to interactions. Restrain had not been used in the service. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
The staff we met were kind and caring. People responded well to them. Staff had received training in person centred care and in equality and diversity. People had access to advocacy.
Each person had a suitable care plan and person centred planning was in place. These were based on on-going, detailed assessments.
People went out on a regular basis and followed their own activities and interests. Staff were looking at ways to give people more options and to develop more community involvement.
There had been no complaints received about the service. There were suitable policies and procedures in place.
There had been a recent change of registered manager following a retirement. The registered manager already managed a service for the provider and was suitably trained and experienced.
The service had a comprehensive quality assurance programme in place. Records were of a good standard.
Further information is in the detailed findings below.
This inspection took place on the 17th of April 2015 and was unannounced.
Seaview House is located in the coastal village of Crosscannonby near Maryport. The service provides support for up to four people with a learning disability who have complex needs and limited verbal communication.
The service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
The service had sufficient staff available to support people.
The staff knew how to identify abuse and how to report their concerns.
The service had carried out risk assessments to ensure that they identified potential hazards and protect people from harm.
Medicines were ordered, stored, administered and disposed of correctly.
Staff had been trained to an appropriate standard and met regularly with their manager or a senior member of staff for supervision.
People were supported to take a good diet that was based on an assessment of their nutritional needs.
Staff had developed good relationships with people and respected their privacy.
People received appropriate support to enable them to access the local community.
Care plans were based on thorough assessments and contained sufficient information to enable people to be supported correctly.
The registered manager provided good leadership. The provider had systems in place to ensure the delivery of good quality care.
One person told us, 'I love it here, staff are my friends and help me do things I like and go on holiday. My room has a large TV and I have loads of DVDs.'
Staff had developed good working relationships with health and social care professionals to ensure people had access to a full range of services to promote people's physical and mental well being.
We saw that there were effective managerial systems in place to monitor that people living at the home received a good standard of care and support, including robust methods of record keeping.
One person was keen to tell us about a recent event that the organisation who run the home, Community Integrated Care (CIC), had organised that was a copy of the Olympics and residents and staff had taken part in a variety of sports followed by a buffet at a local sports centre.
This person also told us, "The staff are great, I like all of them. They help me to do the things I like".
We observed people having plenty of positive interactions with staff. Both staff and residents enjoyed each others company and there was a relaxed and homely atmosphere.