This service is rated as
Good
overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at Sleeping Disorders Centre London Ltd on 9 May 2022.
This service is a specialist service for patients with sleep disorders. The provider generally diagnoses and treats obstructive sleep apnoea. This service is based online and there are no physical premises for patients to attend. The provider is able to work remotely by using portable diagnostic equipment which patients can use in their own homes.
The lead clinician is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
- The provider safely diagnosed and treated patients using modern technology and efficient methods which enabled continual monitoring.
- There were detailed records kept of all patients who attended this service and the treatment they received.
- Patients were happy with the results of their treatment at this service and found many advantages to the treatments provided.
- The clinical leads were proactive in considering ways to improve and drive research in this specialist area.
- The service was well managed and governed.
The areas where the provider should make improvements are:
- The provider should record its risk assessments for patients, treatments and the service as a whole.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care