• Hospital
  • Independent hospital

Cromwell Hospital

Overall: Good read more about inspection ratings

Cromwell Road, London, SW5 0TU (020) 7460 5500

Provided and run by:
Medical Services International Limited

Latest inspection summary

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Background to this inspection

Updated 25 April 2023

Cromwell Hospital is operated by Medical Services Internal Limited. The hospital opened in 1981. It is a private hospital located in London. The hospital serves the local community as well as having a wide national and international patient portfolio. The hospital recently appointed a new registered manager, registered in September 2022. Although the appointee had been in post as the chief medical officer since January 2022.

This was a focused inspection that was triggered by information of concern that we received through our enquires. During the last CQC inspection carried out in 2018, we found areas of concern in the documentation of cleaning, the MRI safety barrier, the vetting of MRI scans and child appropriate waiting areas. We looked at all of these areas of concern during this focused inspection and found that the service was now compliant.

Overall inspection

Good

Updated 25 April 2023

Our rating of this service stayed the same. We rated it as good because:

  • The service documented incidents well and practiced shared learning.
  • Staff provided care and treatment based on national guidance and evidence-based practice.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff felt respected, supported, and valued.
  • The service showed a positive response to the last CQC inspection report and had made all the recommended improvements.

However:

  • Staff were unclear with the correct procedures on how to handle an immediate threat to life.
  • Managers did not document or formally monitor staff competence after the initial induction period.
  • Staff were clear about their own roles; however, they were unclear of who fulfilled local senior roles such as the radiation protection advisor.

Services for children & young people

Good

Updated 20 December 2018

Children and young people’s services were a small proportion of inpatient hospital activity and a larger proportion of outpatient hospital activity.

We rated this service as good because it was good for safe, effective, caring, responsive and well-led.

Diagnostic and screening services

Good

Updated 25 April 2023

Our rating of this service ​stayed the same​. We rated it as ​good​ because:

  • The service documented incidents well and practiced shared learning.
  • Staff provided care and treatment based on national guidance and evidence-based practice.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff felt respected, supported, and valued.
  • The service showed a positive response to the last CQC inspection report and had made all the recommended improvements.

However:

  • Staff were unclear with the correct procedures on how to handle an immediate threat to life.
  • Managers did not document or formally monitor staff competence after the initial induction period.
  • Staff were clear about their own roles; however, they were unclear of who fulfilled local senior roles such as the radiation protection advisor.